Your contribution to TenneT
You are responsible for the optimal functioning of Generic IT applications within an international agile working team. Satisfied users are your top priority. You move between the various internal and external suppliers that you need to make these IT services work. You are able to negotiate with both suppliers and the business about the quality of the services provided and stand firm. You also have a good technical background and are familiar dealing with among others SSO, SAML, SaaS and the use of certificates.
- You are end to end responsible for a set of Generic IT applications (on premise and SaaS) and managing internal and external suppliers who are involved in delivering applications
- You are solving and/or forwarding incidents routed from 1st line support and handling service requests, monitoring changes to these applications in terms of scope, budget and progress and ensuring that they meet the requirements of the stakeholders
- You are (partly) responsible for setting up SSO and renewing certificates and for Application Lifecycle Management for these applications
- In cooperation with the service manager, you are developing and delivering periodic service management reports on the quality of service
- You initiate and coordinate improvements in service delivery and draw up an annual budget for the applications under your responsibility and ensuring that everything is achieved within budget
Your profile and background
- You have a degree (FH/H) in Information Technology or a comparable qualification
- You have profound, relevant experience as an Functional Application Manager or a comparable position, and demonstrable experience with the above activities
- Self-starting, communicative, coordinating when possible and hands-on when needed describe you, as well as Team player who exudes responsibility and lives up to it
- Excellent command of the English language is necessary in this position. A good command of German would be beneficial.
- Knowledge and experience with supplier management are needed, ITIL foundation V3 2011 and Leading SAFe knowledge /certifications are an advantage
- You are open to feedback and contribute to the team result
Our recruiting process
Our offer
This will be our challenge
Additional information
- As of 1st of August 2023
- The weekly working time is 40 hours (in NL), 37 in GE (conditions explained are German details, Dutch conditions will be explained in process)
- The position is unlimited
- Job interviews for this position will be in English. Please send us your application document in English as well
- TenneT IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status
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