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TenneT is growing fast to realize its strategic ambitions. We play a leading role in driving the energy transition. We are looking for a passionate Communications Advisor Customers & Markets.

Your profile and background


What do we expect from you?

As a professional communication advisor, it is your second nature to give smart, thorough and surprising advice. You build bridges between people, are able to understand the complex playing field in which TenneT operates, and combines this with operational determination (output driven). You are familiar with a diverse scale of communication means, channels and tools, for which you also create the content. 

Do you have a hands-on mentality to get things done and excellent writing skills? Then we are looking for you!

  • You have a HBO or WO education in the area of Communication, Marketing or Business Administration 
  • You have strong communication skills, are persuasive and have a confident writing style 
  • You are proactive, you have a "can do" mentality and positive energy 
  • You have experience with project communication and organizing events
  • You have knowledge of various communication tools and channels 
  • You are a team player that can also work independently. 
  • You are fluent in Dutch (native or C1 level) and have excellent English writing and speaking skills

Your contribution to TenneT

The unit Customers & Markets is responsible for the onboarding of market parties and procurement of TenneT’s ancillary services/flexible electricity products from those parties. We are looking for a communication advisor that can foster the relation with our customers by drafting and executing communication plans, organizing (online) events, and writing, editing and publishing content with a focus on market communication. Main external target audiences are TenneT’s market parties, such as Balance Responsible Parties (BRPs), Balancing Service Providers (BSPs) or Congestion Services Providers (CSPs). But also internal alignment with colleagues from other units and/or advice to senior management on communication strategy is part of your role. Moreover, you will be responsible for organizing the execution of TenneT’s Customer Satisfaction Survey.

For this role we seek an energizing colleague that knows how to set the right tone, has experience in working with different internal and external stakeholders and has an interest in the challenges of the energy transition. Clear and strategic communication is not just a support function; it’s essential to collaboration and enabling change! We aim to communicate with impact, relevance and transparency, especially towards market parties and other stakeholders, to help accelerate the energy transition.

 You will operate within the unit but in close connection to the corporate communication team and all TenneT projects in the ‘System and Markets’ domain. You work in a team of three communication advisors with each a different focus in target groups.

 Your main tasks/goals include

  • Managing external and internal integrated communication plans;
  • Together with the team designing and implementing communication strategies that resonate with different target audiences;
  • Coordinating content execution in Dutch and in English; 
  • Planning events (e.g. TenneT customer day) and communication measures (e.g. webinars) across different channels (e.g. mails, intranet and website); 
  • Monitoring TenneT’s reputation by organising the execution of the Customer Satisfaction Survey of TenneT’s customers and market parties.
  • Monitor and analyse the performance of content and mailings, and optimise campaigns based on those insights.

Our recruiting process

Our offer

Flexibility
We are family friendly and flexible
 
Flexible working hours without fixed times and home office options allow you to organize your work individually. Our external partners also provide you with support services for various phases of life - for example, in matters relating to household services or care and career.
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Payment & more
Attractive remuneration and social benefits
 
We offer great benefits such as a salary based on our Collective Labor Agreement, an annual bonus and excellent pension scheme.
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Wellness Balance & Personal Growth
Health - your basis
 
Because we think it is important that you are healthy and feel good, we offer all kinds of great extras: we provide various opportunities to work out via our Always Energy program which offers a wide range of opportunities to indulge in sports (organised training for different sports, competitions and events). And you will receive a sports allowance if you are a member of a sports club.
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Technology & Innovation
Modern working environment
  • Modern IT-tools
  • Ergonomic workstations
  • Very well equipped conference rooms and communication solutions that enable cross-location and cross-border collaboration
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This will be our challenge

The department Customers & Markets is there to position TenneT as a thought leader in the European electricity markets. This way we support the operation of an efficient and resilient electricity system at the lowest costs.

Additional information


TenneT offers you the opportunity to contribute to a sustainable energy future. Together with colleagues, partners, and stakeholders, you will work on innovative solutions that make the energy transition possible. With us, you’ll have the space to develop your talents and work in an environment where your growth is a priority. We offer you:
  • A permanent contract with a two-month probation period, based on 32 to 40 hours per week.
  • A salary in scale 7 (€4211 to €7447) or scale 8 (€4276 to €8443 )per month based on knowledge and experience
  • 8% holiday allowance and a 6% year-end bonus.
  • A solid pension plan via ABP: we cover 70% of your contribution.
  • 43 days of leave per year.
    All mentioned employment conditions apply to a full-time position unless stated otherwise.

We value a healthy work-life balance and your personal development. That’s why we offer flexible solutions such as:

  • Hybrid working where possible, including travel allowance, internet allowance, and a home office allowance.
  • Support for your well-being, with contributions towards a gym membership and health insurance.
  • Development opportunities through the TenneT Academy, so you can continue to expand your knowledge and skills.

We encourage initiative and give you the space to bring new ideas. Together, we ensure that the Netherlands keeps moving and is ready for the energy of tomorrow. Ready to make an impact? Apply today and become part of our team!

Do you have questions about the position? Please contact Sumeyra Balcioglu at +31 6 42163816.


Salary

4276 € - 8443 €

Diversity

Since we use AI as part of our recruiting process, we would like to create transparency and clarity at this point. The AI serves exclusively as a supporting and recommending tool to make our processes even faster and more efficient. At no time are automated decisions made.
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TenneT is a leading European grid operator. We are committed to providing a secure and reliable supply of electricity 24 hours a day, 365 days a year, while helping to drive the energy transition in our pursuit of a brighter energy future – more sustainable, reliable and affordable than ever before. In our role as the first cross-border Transmission System Operator (TSO) we design, build, maintain and operate over 25,000 kilometres of high-voltage electricity grid in the Netherlands and large parts of Germany, and facilitate the European energy market through our 17 interconnectors to neighbouring countries. We are one of the largest investors in national and international onshore and offshore electricity grids, with a turnover of EUR 9.2 billion and a total asset value of EUR 45 billion. Every day our 8,300 employees take ownership, show courage and make and maintain connections to ensure that the supply and demand of electricity is balanced for over 43 million people.

Lighting the way ahead together